PRICING POLICY

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. QUOTATIONS ARE VALID FOR 14 DAYS.

BOOKING POLICY

TO SECURE A DATE & TIME, A SIGNED CONTRACT AND A DEPOSIT OF 50% OF OVERALL TOTAL COSTS OF SERVICES ARE DUE AT THE TIME OF SIGNING. THE DEPOSITS WILL GO TOWARDS THE OVERALL COST OF YOUR SERVICES. DEPOSITS ARE NON-REFUNDABLE AND NON-TRANSFERABLE. BOOKINGS ARE ON A FIRST-COME, FIRST-SERVED BASIS AND SPOTS ARE ONLY RESERVED WHEN A SIGNED CONTRACT AND DEPOSIT HAVE BEEN RECEIVED.

MAKEUP TRIAL POLICY

MAKEUP TRIALS ARE AVAILABLE AS AN ADD-ON SERVICE AT AN ADDITIONAL COST ON A SEPARATE DAY TO YOUR EVENT. TRIALS ARE ONLY AVAILABLE IN-STUDIO DURING THE WEEK (MONDAY-THURSDAY) SINCE IT IS A LENGTHY PROCESS TO PERFECT YOUR MAKEUP NEEDS. WEEKENDS ARE NOT AVAILABLE FOR TRIALS AND ARE RESERVED FOR BRIDAL AND SPECIAL EVENT MAKEUP SERVICES.

LATE POLICY

ALL CLIENTS ARE TO BE ON TIME AND READY FOR MAKEUP APPLICATION ONCE MAKEUP ARTIST ARRIVES. LATE FEES WILL APPLY TO CLIENTS WHO ARE NOT READY FOR THE SCHEDULED BOOKING TIME. A LATE FEE OF $25 WILL BE CHARGED FOR EVERY 15 MINUTES OF DELAY CAUSED BY CLIENTS AND THE MAKEUP ARTIST RESERVES THE RIGHT TO CANCEL AN APPOINTMENT AND MARK THE CLIENTS AS A NO SHOW IF THE CLIENTS ARE MORE THAN 30 MINUTES LATE. NO SHOW CLIENTS WILL PAY 100% OF TOTAL SERVICES COSTS.

CANCELLATION POLICY

IN THE EVENT OF A CANCELLATION, CLIENT MUST INFORM ME AS SOON AS POSSIBLE IN WRITING.

IF YOU CANCEL YOUR BRIDAL CONTRACT WITH LESS THAN 60 DAYS NOTICE YOU ARE REQUIRED TO PAY 50% OF THE REMAINING BALANCE OF YOUR INVOICE. IF YOU CANCEL YOUR CONTRACT WITH LESS THAN 30 DAYS NOTICE YOU ARE REQUIRED TO PAY 100% OF THE REMAINING BALANCE OF YOUR INVOICE.

NON-BRIDAL CANCELLATIONS MADE WITHIN 7 DAYS OF APPOINTMENT WILL BE CHARGED 50% OF THE REMAINING BALANCE OF YOUR INVOICE. CANCELLATIONS MADE WITHIN 48 HOURS OF APPOINTMENT WILL BE CHARGED THE TOTAL COST OF SERVICES. NO SHOWS WILL BE CHARGED THE TOTAL COST OF SERVICES.

IN THE HIGHLY UNLIKELY EVENT THAT THE MAKEUP ARTIST IS UNABLE TO PERFORM AGREED SERVICES FOR ANY UNFORESEEABLE REASON OR ANY OTHER CAUSE BEYOND MY CONTROL, ANY AND ALL PAYMENTS SHALL BE RETURNED TO THE CLIENT WITH THE UNDERSTANDING THAT THERE WILL BE NO FURTHER LIABILITY WITH RESPECT TO THE AGREEMENT.

GIFT CERTIFICATE POLICY

GIFT CERTIFICATES CAN BE PURCHASED BY SENDING ME AN EMAIL THAT CAN BE FOUND ON MY “CONTACT” PAGE, FROM THERE WE CAN DISCUSS WHAT SERVICES YOU WOULD LIKE TO GIFT SOMEONE. GIFT CERTIFICATES WILL BE PAID VIA E-TRANSFER. ALL BOOKINGS ARE SUBJECT AVAILABILITY AND CHANGE. GIFT CERTIFICATES ARE NON-TRANSFERABLE, NON-REFUNDABLE, AND CANNOT BE EXCHANGED FOR CASH. NO CHANGE OR CERTIFICATE FOR UNUSED DIFFERENCES CAN BE ISSUED. THE ACTUAL GIFT CERTIFICATE MUST BE PRESENTED FOR VALIDATION ON ARRIVAL. ANY BOOKING MADE USING YOUR GIFT CERTIFICATE WILL BE SUBJECT TO THE NORMAL BOOKING POLICY. ALL BOOKINGS MADE ARE SUBJECT TO AVAILABILITY, CERTAIN DATE EXCEPTIONS APPLY. YOUR GIFT CERTIFICATE IS VALID FOR 12 MONTHS FROM THE DATE OF PURCHASE. ADVANCE BOOKING IS REQUIRED. PLEASE QUOTE THE GIFT CERTIFICATE AT THE TIME OF BOOKING. POETRIE MAKEUP ARTISTRY IS NOT RESPONSIBLE IF A GIFT CERTIFICATE IS LOST, STOLEN, DESTROYED OR USED WITHOUT PERMISSION.